Shipping policy

At Ali Jewelers, every order is carefully prepared and inspected to ensure it meets our quality standards before shipment.

Processing Time

Please allow up to 21 days for order processing. Processing time includes production, sizing, customization, quality inspection, and preparation for shipment when applicable.

Processing time begins after your order and payment have been successfully confirmed.

Shipping & Delivery

Once processing is complete, orders are shipped and typically arrive within 2–3 business days.

Please note that the 21-day processing period is separate from the 2–3 business day shipping time.

Tracking Information

Once your order has shipped, tracking information will be provided using the contact information associated with your order.

Shipping Delays

Delivery estimates are not guaranteed. Carrier delays, severe weather, holidays, incorrect shipping information, or other circumstances outside of Ali Jewelers' control may affect delivery times.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact Ali Jewelers as soon as possible if you notice an error in your shipping information.

Once an order has shipped, we cannot guarantee that the shipping address can be changed.

Lost or Damaged Packages

If your package arrives damaged or you experience an issue with delivery, please contact Ali Jewelers promptly so we can assist you.

Questions

For questions regarding your order, processing time, shipping, or tracking, please contact Ali Jewelers Customer Support.